Led by Safaricom CEO Peter Ndegwa, Lipa Na MPESA hits 30 million monthly active users milestone

According to the telco’s chief executive Peter Ndegwa, Kenya accounted for more than 30 million users out of the platform’s 51 million total active customers across the region.

Mr Ndegwa also announced on Thursday that the number of businesses on the service has doubled from 173,000 in April 2020 to more than 387,000, which is a significant milestone.

“M-PESA’s success has been achieved on the back of consistent focus on the needs of our customers by ensuring that we are constantly delivering innovations that add value to their lives. We thank all our customers for getting us to the 30 million monthly active customers milestone. As the country goes digital with growing smartphone usage, we are committing to continue exploring and delivering life-changing innovations in a digital world,” said Peter Ndegwa, CEO – Safaricom.

“The growth in M-PESA customer usage has been driven by the launch of various innovations over the years, including financial services such as M-Shwari, KCB M-PESA and Fuliza,” he added.

Millions of Kenyans out there use Lipa na MPESA to pay for services or goods rendered by businesses locally. Launched in 2012, the service, through Safaricom, has equally established both local and global partnerships that enable customers to send and receive money and make payments across the world, including with PayPal, AliExpress and Western Union.