• Contact
Wednesday, February 1, 2023
  • Login
The African Business - News About African business
  • Home
  • EconomyNew
    Nigeria extends deadline to swap old currency notes by 10 days

    Nigeria extends deadline to swap old currency notes by 10 days

    Shocking IMF report reveals Angola and Ethiopia to surpass Kenya as top economies in Sub-Saharan Africa

    Shocking IMF report reveals Angola and Ethiopia to surpass Kenya as top economies in Sub-Saharan Africa

    Ethiopia and the World Bank sign financing agreements worth $745 million

    Ethiopia and the World Bank sign financing agreements worth $745 million

    Trending Tags

  • Business
    World’s Richest Rankings: Aliko Dangote maintain his position as Africa’s richest man

    World’s Richest Rankings: Aliko Dangote maintain his position as Africa’s richest man

    Global tech billionaires eye Zambia’s electric vehicle battery mines

    Global tech billionaires eye Zambia’s electric vehicle battery mines

    Africa will have 57 million pay TV subscribers by 2028, report

    Africa will have 57 million pay TV subscribers by 2028, report

    Africa startups defy funding slump as debt financing fuels growth

    Africa startups defy funding slump as debt financing fuels growth

    Port of Maputo achieves new handling record, sees soaring chrome throughput

    Port of Maputo achieves new handling record, sees soaring chrome throughput

    Court told Anglo turned blind eye to Zambian lead poisoning

    Court told Anglo turned blind eye to Zambian lead poisoning

    Ethiopian Airlines set to fly to Atlanta

    Ethiopian Airlines set to fly to Atlanta

    Angola: Poor Management of the Petroleum Sector with Effects on Declining Production

    Angola Sonangol plans to list on Angolan stock exchange by 2027

    Nigeria artists conquer the NFT marketplace in Africa

    Nigeria artists conquer the NFT marketplace in Africa

  • Finance
    Nigeria launches payments card program to rival Visa and Mastercard

    Nigeria launches payments card program to rival Visa and Mastercard

    Mastercard and ZoodPay join forces to launch the first virtual installment card across EEMEA

    Mastercard and ZoodPay join forces to launch the first virtual installment card across EEMEA

    MoneyGram joins forces with BOTIM to launch international money transfer to over 200 countries

    MoneyGram joins forces with BOTIM to launch international money transfer to over 200 countries

    There was a 25% increase in finance app installs across Africa between 2021 and 2022

    There was a 25% increase in finance app installs across Africa between 2021 and 2022

    Yellow Card expands payment feature across Africa

    Yellow Card expands payment feature across Africa

    Government starts payment of $674,5 trillion matured securities

    Government starts payment of $674,5M matured securities

    South African rand steady with investor focus on Fed minutes

    South African rand steady with investor focus on Fed minutes

    South Africa recently declared bitcoin and other cryptocurrencies to be financial products

    South Africa recently declared bitcoin and other cryptocurrencies to be financial products

    Angola banks entry into local Bourse gives credibility to economy

    Angola banks entry into local Bourse gives credibility to economy

  • Opinion
  • Lifestyle
  • Sports
  • Green Economy
No Result
View All Result
  • Home
  • EconomyNew
    Nigeria extends deadline to swap old currency notes by 10 days

    Nigeria extends deadline to swap old currency notes by 10 days

    Shocking IMF report reveals Angola and Ethiopia to surpass Kenya as top economies in Sub-Saharan Africa

    Shocking IMF report reveals Angola and Ethiopia to surpass Kenya as top economies in Sub-Saharan Africa

    Ethiopia and the World Bank sign financing agreements worth $745 million

    Ethiopia and the World Bank sign financing agreements worth $745 million

    Trending Tags

  • Business
    World’s Richest Rankings: Aliko Dangote maintain his position as Africa’s richest man

    World’s Richest Rankings: Aliko Dangote maintain his position as Africa’s richest man

    Global tech billionaires eye Zambia’s electric vehicle battery mines

    Global tech billionaires eye Zambia’s electric vehicle battery mines

    Africa will have 57 million pay TV subscribers by 2028, report

    Africa will have 57 million pay TV subscribers by 2028, report

    Africa startups defy funding slump as debt financing fuels growth

    Africa startups defy funding slump as debt financing fuels growth

    Port of Maputo achieves new handling record, sees soaring chrome throughput

    Port of Maputo achieves new handling record, sees soaring chrome throughput

    Court told Anglo turned blind eye to Zambian lead poisoning

    Court told Anglo turned blind eye to Zambian lead poisoning

    Ethiopian Airlines set to fly to Atlanta

    Ethiopian Airlines set to fly to Atlanta

    Angola: Poor Management of the Petroleum Sector with Effects on Declining Production

    Angola Sonangol plans to list on Angolan stock exchange by 2027

    Nigeria artists conquer the NFT marketplace in Africa

    Nigeria artists conquer the NFT marketplace in Africa

  • Finance
    Nigeria launches payments card program to rival Visa and Mastercard

    Nigeria launches payments card program to rival Visa and Mastercard

    Mastercard and ZoodPay join forces to launch the first virtual installment card across EEMEA

    Mastercard and ZoodPay join forces to launch the first virtual installment card across EEMEA

    MoneyGram joins forces with BOTIM to launch international money transfer to over 200 countries

    MoneyGram joins forces with BOTIM to launch international money transfer to over 200 countries

    There was a 25% increase in finance app installs across Africa between 2021 and 2022

    There was a 25% increase in finance app installs across Africa between 2021 and 2022

    Yellow Card expands payment feature across Africa

    Yellow Card expands payment feature across Africa

    Government starts payment of $674,5 trillion matured securities

    Government starts payment of $674,5M matured securities

    South African rand steady with investor focus on Fed minutes

    South African rand steady with investor focus on Fed minutes

    South Africa recently declared bitcoin and other cryptocurrencies to be financial products

    South Africa recently declared bitcoin and other cryptocurrencies to be financial products

    Angola banks entry into local Bourse gives credibility to economy

    Angola banks entry into local Bourse gives credibility to economy

  • Opinion
  • Lifestyle
  • Sports
  • Green Economy
No Result
View All Result
The African Business - News About African business
No Result
View All Result
Home Business

Airtel Business Africa and Avaya partner to deliver effortless customer experiences across the continent

TAB by TAB
07/03/2022
in Business
0
Airtel Business Africa and Avaya partner to deliver effortless customer experiences across the continent
0
SHARES
1
VIEWS
Share on FacebookShare on Twitter

Airtel Business Africa and Avaya partner to deliver effortless customer experiences across the continent

Airtel Africa B2B provider Airtel Business Africa, has signed a memorandum of understanding (MoU) with Avaya Holdings to better equip organisations across the continent to deliver effortless customer and employee experiences by providing customer control and flexibility on its fixed voice service.

Related posts

World’s Richest Rankings: Aliko Dangote maintain his position as Africa’s richest man

World’s Richest Rankings: Aliko Dangote maintain his position as Africa’s richest man

31/01/2023
2
Global tech billionaires eye Zambia’s electric vehicle battery mines

Global tech billionaires eye Zambia’s electric vehicle battery mines

30/01/2023
1

The agreement will see Airtel Business Africa empower its enterprise customers with the Avaya OneCloud™ AI-powered experience platform, as they transition to the digital workplace. The platform, bundled with Airtel Africa voice services, includes workstream collaboration, contact centre, unified communications, and communications platform as a service solution with Avaya OneCloud CCaaS, OneCloud UCaaS and OneCloud CPaaS.

With this joint offering, Airtel Africa’s customers will be able to procure vertical-focused, communications-enabled solutions on a simple, 24/7, one-stop shop and service support in addition to having access to the latest business devices.

The MoU builds on an existing partnership between Airtel and Avaya that has seen Airtel make the Avaya Spaces workstream collaboration solution available across multiple African countries on multiple connectivity channels that include internet, microwave and fibre.

“Airtel Africa is committed to exploring opportunities and possibilities that will enhance enterprise operations, empower entrepreneurs, and enable more productive and successful organisations. Our existing partnership with Avaya has supported key sectors over the last 18-months, ensuring minimum disruption to everyday business while still supporting economic growth. This MoU takes our partnership to a new level that will see us enable enterprises to compete and win in the emerging experience economy.” Luc Serviant, Group Enterprise Director, Airtel Business at Airtel Africa said.

The agreement will also see Airtel Business Africa take part in the recently launched Avaya Experience Builders™ initiative. Avaya Experience Builders globally aligns Avaya’s services, partners and developers into an ecosystem that delivers next-generation customer and employee experiences. And as part of the initiative, Airtel will leverage and add to Avaya’s rich ecosystem to make it easier for regional businesses to build and deliver experiences that create deeper relationships with their customers.

“Airtel Africa has helped to foster great customer and employee experiences across Africa with its investments in innovation, and we’re proud to be helping Airtel build on that legacy as we work towards an expanded partnership. We can’t wait to see what African businesses, governments and other organisations can do with the power of Avaya OneCloud as Airtel helps them use the platform to compose effortless experiences for their customers and employees.” Nour Al Atassi, Director, Service Providers – Asia, Middle East & Africa, Avaya, said.

Airtel Business Africa and Avaya partner to deliver effortless customer experiences across the continent

Source: African Business Communities
Previous Post

Kenya: Mobile money service M-PESA celebrates15 years

Next Post

South Africa has driven into a USD 13.2 billion-plus pothole

Next Post
South Africa has driven into a USD 13.2 billion-plus pothole

South Africa has driven into a USD 13.2 billion-plus pothole

RECOMMENDED NEWS

Egypt’s Suez Canal to increase tolls by 5-10% starting Tuesday

Egypt’s Suez Canal to increase tolls by 5-10% starting Tuesday

11 months ago
2
6 key forecasts about African economies you should pay attention to

6 key forecasts about African economies you should pay attention to

11 months ago
3
Dramatic much? Machine Gun Kelly once stabbed himself while trying to woo Megan Fox

Dramatic much? Machine Gun Kelly once stabbed himself while trying to woo Megan Fox

1 year ago
3
Afreximbank approves $10 million grant to operationalize the AfCFTA Adjustment Funds

Afreximbank approves $10 million grant to operationalize the AfCFTA Adjustment Funds

7 months ago
3

BROWSE BY CATEGORIES

  • Business
  • Economy
  • Finance
  • Green Economy
  • Lifestyle
  • Opinion
  • Sports
  • Uncategorized

Ads

Categories

  • Business
  • Economy
  • Finance
  • Green Economy
  • Lifestyle
  • Opinion
  • Sports
  • Uncategorized
The African Business – News About African business

We bring you the best Premium news about African Business.

Follow us on social media:

Recent News

  • World’s Richest Rankings: Aliko Dangote maintain his position as Africa’s richest man
  • Nigeria launches payments card program to rival Visa and Mastercard
  • Develop enabling legislation to fuel the cannabis sector to new highs and boost the economy

Category

  • Business
  • Economy
  • Finance
  • Green Economy
  • Lifestyle
  • Opinion
  • Sports
  • Uncategorized

Legal Information

Terms and Conditions
Privacy Policy
Complaints Book

  • Contact

© 2021 The African Business

No Result
View All Result
  • Home
  • Economy
  • Business
  • Finance
  • Opinion
  • Lifestyle
  • Sports
  • Green Economy

© 2021 The African Business

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In